Shipping policy
Shipping Policy
Shipping Information
All UK orders are shipped via Royal Mail, and all international orders are shipped via UPS.
Tracking information will be provided once your order has been dispatched.
Order Processing Times
Processing time refers to the time required to prepare and dispatch your order before shipping.
- Standard Orders: 5–10 working days
- Express Orders: 1–3 working days
For urgent orders, please contact us via email or DM, and we will do our best to accommodate your request.
Estimated Delivery Times
United Kingdom
- Standard Shipping: 1–3 working days
- Express Shipping: 24 hours
International
- Standard Shipping: 5–10 working days
- Express Shipping: 4–6 working days
Delivery Delays
While we aim to ensure timely deliveries, delays can occasionally occur with our courier partners.
We recommend placing your order as early as possible, especially if it is required for a specific event.
If your delivery is delayed, please contact us and we will provide updates where available.
Delayed Delivery Policy
Delivery timeframes provided are estimates only. Delays may occur due to factors outside our control, including courier disruptions or other unforeseen circumstances.
- Refunds will not be issued for delayed deliveries
- We will always assist with tracking updates and support where possible
Thank you for your understanding and support.